Help Center
Howdy
The TecovasA desk is open Monday – Friday 8:00 AM – 6:00 PM CT; Saturday 10:00 AM – 7:00 PM CT. Email [email protected] or call +1 (512) 441-2786. Most sizing questions are answered on the Fit Guide. Unworn returns run 30 days. Ground shipping is $8 and free at $100+.
Orders
A confirmation lands in your inbox when we accept the card. Tracking follows when Dallas fulfillment hands the box to the carrier. Address changes after that point depend on the carrier.
Product
Boots are handmade, so grain and stitch character vary pair to pair. That is leather, not a defect. Care notes live on Product Care. Warranty is twelve months for factory faults.
Stores
We are an online shop with an Austin home office at 1804 South Lamar Boulevard, Suite 220, Austin, TX 78704. Check the Stores page before you travel.